What is
E-commerce
} E-commerce
(or electronic commerce) is used to describe business that is conducted over
the Internet using any of the applications that rely on the Internet, such as
e-mail, instant messaging, shopping carts, Web services, FTP, and EDI
(electronic data interchange), among others.
} Electronic
commerce can be between two businesses transmitting funds, goods, services
and/or data or between a business and a customer.http://en.wikipedia.org/wiki/Electronic_commerce
Includes:
} Online business to business
transactions
} Online business to consumer
transactions
} Digital delivery of products and
services
} Online merchandising
} Automated telephone transactions eg
phone banking
} E-commerce
can be divided into:
} E-tailing
or "virtual storefronts" on Web sites with online catalogs, sometimes
gathered into a "virtual mall“
} The
gathering and use of demographic data through Web contacts
} EDI,
the business-to-business exchange of data
} E-mail
and fax and their use as media for reaching prospects and established customers
(for example, with newsletters)
} Business-to-business
buying and selling
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